Shipping and Returns
Shipping and Return Policy for TriRealJoy, LLC
Once an item is selected and an order is placed:
1. - Upon receiving an order online, fulfilment is completed through Print-On-Demand services. You will receive an automated confirmation email with the order details.
2. - Review the order for any special instructions, customization requests, or potential issues (e.g., stock availability).
3. - Ensure the shipping address is accurate and complete.
4. - Once the package is shipped, you should receive an email with tracking information and expected delivery dates.
5. - After receiving, inspect each item for quality, ensuring there are no defects, misprints, or damage
By following these instructions, we can ensure a smooth order processing and shipping experience for our customers at TriRealJoy, LLC. We appreciate your attention to detail!
At TriRealJoy, LLC, we want you to be completely satisfied with your purchase. If you are not happy with your purchase, we’re here to help! Please review our return policy below:
Eligibility for Returns:
- You may return unworn, unwashed, and undamaged T-shirts or items within 30 days of receiving your order.
- All original tags must be attached to the T-shirt.
- Customized or personalized items are not eligible for return unless defective.
How to Initiate a Return -
1. Contact Us - Reach out to our customer service team at trirealjoy@gmail.com to initiate your return.
2. Return Authorization: All shipping and returns are fulfilled by and completed through our print on demand online provider.
3. Package Your Return - Carefully package the item in its original packaging, if possible. Include a copy of your receipt.
4. Ship the Item - Send your return to the address provided by our customer service team. We recommend using a trackable shipping service to ensure your return is received.
Refund Process -
- Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
- Please note that shipping fees are non-refundable.
Exchanges -
- If you would like to exchange your T-Shirt or item for a different size or design, please follow the return process above and place a new order for the desired item.
Damaged or Defective Items -
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund at no additional cost.
Final Notes -
- We reserve the right to refuse returns that do not comply with our return policy.
- For any questions regarding our return policy, please contact us at trirealjoy@gmail.com.
Thank you for shopping with TriRealJoy.com! We appreciate your business and hope you love your purchase!